Privacy Policy
NovaRisc Digital Platform
Last Updated: January 2025
Your Privacy Matters
At NovaRisc Digital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and services.
By using NovaRisc Digital, you consent to the data practices described in this policy.
Information We Collect
Personal Information:
- Name, email address, phone number, and user ID
- Bank account details (for withdrawals and payments)
- Profile information and preferences
Transaction Data:
- Purchase history, earnings, and commission records
- MLM network data and referral relationships
- Game play history and jackpot participation
Technical Data:
- Device information (model, OS version)
- IP address and location data
- App usage patterns and analytics
How We Use Your Information
- To provide and maintain the MLM platform and services
- To process transactions, withdrawals, and commission payments
- To manage your network hierarchy and referral relationships
- To send important notifications about your account and earnings
- To improve our services and develop new features
- To prevent fraud and ensure platform security
- To comply with legal obligations and regulatory requirements
Information Sharing
We do NOT sell your personal information. We may share data only in these cases:
- With Your Consent: When you explicitly authorize sharing
- Service Providers: Third-party vendors who help us operate the platform
- Payment Processors: To process withdrawals and financial transactions
- Legal Requirements: When required by law or to protect our rights
- Network Members: Your sponsor and downline may see relevant network data
Data Security
- Encryption: All sensitive data is encrypted in transit and at rest
- Secure Authentication: Multi-factor authentication and transaction passwords
- Access Controls: Limited access to personal information
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Industry-standard hosting and databases
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact our support team through the app or email.
Data Retention
We retain your information for as long as:
- Your account is active and in good standing
- Needed to provide our services to you
- Required by law or regulatory requirements
- Necessary for legal claims or dispute resolution
When data is no longer needed, we securely delete or anonymize it. Transaction records may be retained longer for compliance purposes.
Cookies & Tracking
Our app may use:
- Session Data: To maintain your login session
- Analytics: To understand app usage and improve performance
- Preferences: To remember your settings
You can control tracking through your device settings, but some features may not work properly if disabled.
Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.
Changes to This Policy
- We may update this Privacy Policy from time to time
- You will be notified of significant changes through in-app notifications and email
- Continued use of the app after changes constitutes acceptance of the updated policy
Questions About Privacy?
If you have questions about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiries within 30 days.